FAQs

1. What services does The Holistic Warehouse offer?

The Holistic Warehouse offers a variety of classes, including Yoga, Spin, Reformer Pilates, and Mat Pilates.

2. Where are you located?

Our studio is located at 11 North Ave, Clydebank, G81 2QP. You can find directions and parking information on our Contact Us page.

3. How can I contact The Holistic Warehouse?

You can reach us via email at hello@theholisticwarehouse.com. You can also visit our Contact page for more details.

4. What should I bring to class?

For Yoga and Pilates classes, we recommend bringing a mat, a towel, and a water bottle. For Spin classes, bring a towel and a water bottle. We provide all necessary equipment for Reformer Pilates. Anyone attending Reformer Pilates must bring Reformer socks or purchase them at the desk for £6.

5. What should I wear to class?

Wear comfortable, breathable workout clothing. For Yoga and Pilates, barefoot is ideal. For Spin classes, wear sturdy athletic shoes. Anyone attending Reformer Pilates must bring Reformer socks or purchase them at the desk for £6. There is no need to bring a Yoga mat or props to class. We’ve got everything you need.

6. How early should I arrive for my class?

Please arrive at least 10 minutes before your class starts. The studio door will be locked at the beginning of the class to ensure a safe and uninterrupted session.

7. Can I drop in for a class, or do I need to book in advance?

While drop-ins are welcome, we recommend booking in advance to secure your spot, as classes can fill up quickly. You can book your classes through our website or mobile app.

8. What are the membership options at The Holistic Warehouse?

We offer various membership options, including drop-in classes, class passes, and unlimited memberships. For detailed information on pricing and membership benefits, please visit our Pricing page.

9. How do I cancel my membership or class?

Drop-in and class pass cancellations must be made at least 6 hours before the scheduled class time. Membership cancellations must be made at least 6 hours before the scheduled class time. You can cancel your booking through our website or mobile app once logged into your account. Please not that unlimited memberships that have a no-show or late cancellation (less than 6 hours before class) will incur a £10 fee automatically charged to your account. Class pack holders that are no-shows / late cancels will forfeit their class.

10. What is the no-show policy?

No-shows for scheduled classes will incur a £10 fee automatically charged to your account. This policy applies to all members, including those with unlimited membership plans.
Class pack holders that are no-shows / late cancels will forfeit their class.

11. Is there a health waiver I need to sign?

Yes, all participants must sign a health waiver acknowledging the risks associated with physical exercise and releasing The Holistic Warehouse from liability for any injuries incurred during classes. This waiver will be sent to you when signing up for class.

12. What if I have a medical condition?

If you have any medical conditions or concerns, we recommend consulting with a physician before beginning any new exercise program, including those offered by The Holistic Warehouse.

13. I’m having trouble booking a class online. What should I do?

If you experience any issues with our online booking system, please contact us at hello@theholisticwarehouse.com. We’ll be happy to assist you.

14. How can I update my account information?

You can update your account information by logging into your account on our website and navigating to the account settings page.

15. I forgot my password. How can I reset it?

If you forget your password, click the "Forgot Password" link on the login page and follow the instructions to reset it.

If you have any other questions not covered in this FAQ section, please feel free to contact us directly. We're here to help!